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Warranty information
Coffman Audio Labs warrants that our products are free of defects in materials and workmanship for a period of one (1) year from the date of purchase.
Your warranty period will be measured from your date of purchase. You must provide proof of purchase in the form of a purchase receipt, invoice or other valid purchase document. We request that you contact us if you feel your product is not working properly. We can often solve product issues by phone or e-mail, saving you the time and expense of returning the unit. If we require you to return the product, contact us via email, and we will issue a Return Authorization to expedite the handling of your warranty claim. We will repair or replace any defective product or part when notified within the warranty period, and will return the product via ground shipping.
The following issues do not result from a manufacturing defect and are not covered under this warranty:
- This WARRANTY is VOID if the unit shows evidence of having been tampered with
or shows evidence of being damaged as a result of excessive corrosion; or current,
heat, moisture, or vibration; misapplication; misuse, or other operating conditions outside of Coffman Labs control. - Damage resulting from severe impact, crushing, or mechanical harm
- Normal wear and tear
- Failed batteries
- Any action of the purchaser, including but not limited to mishandling, operation
outside of design limits, improper repair, or unauthorized modification - Components that wear are not warrantied, including but not limited to contact points and fuses